Privacy Policy
Effective Date: November 1, 2025 · Last Updated: September 30, 2026
1. Introduction
This Privacy Policy explains how NYRON AI INC ("Nyron AI," "we," "us," or "our"), a corporation incorporated in Delaware, United States, with its registered address at 8 The Green, Ste A, Dover, DE 19901, USA, collects, uses, stores, discloses, and protects personal information when you access or use our website, platform, AI-powered services, digital playbooks, software tools, collaboration workspaces, and related offerings (collectively, the "Services").
By accessing or using our Services, you acknowledge that your information will be handled as described in this Privacy Policy.
2. Information We Collect
We collect information necessary to provide, secure, improve, and support our Services.
A. Information You Provide Directly
We may collect:
- Full name
- Email address
- Organization or company information
- Account registration details
- Billing and payment-related information (processed through third-party payment providers)
- Support inquiries and communication content
- Feedback, submissions, or survey responses
- Information submitted when joining waitlists, requesting demos, or contacting us
B. Automatically Collected Information
When you use our Services, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referral URLs
- Usage logs
- Session activity
- Clickstream behavior
- Time spent on pages
- Authentication metadata
- Cookie and analytics information
C. AI Input, User Content, and Platform Data
Because Nyron AI includes AI-powered workflows and interactive tools, we may process:
- Prompts, queries, and text inputs
- Uploaded files and documents
- Playbooks, workflows, methodologies, and structured user-created content
- Generated outputs
- AI interaction history
- Workspace metadata necessary to provide platform functionality
We process such content solely for the purpose of delivering the requested Services, improving product functionality, ensuring security, and maintaining platform operations.
We do not use private customer content to train third-party AI foundation models. We also do not use private customer content to train Nyron-owned models unless the customer has explicitly agreed or opted in.
We may use aggregated, anonymized, or metadata-level information to improve service reliability, security, product functionality, and user experience.
Users are responsible for ensuring they have lawful rights to upload or submit any content processed through the Services.
D. MCP Connections (ChatGPT, Claude) and Diagnostic Records
When you connect Nyron to an assistant such as ChatGPT or Claude, that assistant processes the material you provide in its own environment and sends Nyron the arguments of Nyron tools. These arguments are sent to and stored on Nyron’s servers. They include:
- when a method is built from your material: the method map and the playbook steps written from it, which may contain excerpts of your material;
- when you run a playbook: the objects of each step, your answers to the step’s questions saved word for word, your choices, and the resulting document.
The MCP tools do not request your entire chat history or the assistant’s memory.
Who can see this data. You see it in the conversation where you run the playbook, and in your Nyron account for methods saved there. The author of a published method and the collaborators they invite see the runs of that method: the answers and choices saved at each step and an approximate location (country and city) of the run. They do not see your account name or email address unless you include them in your answers. Nyron administrators can access this data for support and security.
How long we keep it. A method built without a Nyron account is deleted 30 days after it was last used, unless it is saved to an account. The runs of a playbook — step objects, your answers, choices and the resulting document — are deleted 30 days after the last saved step. A method saved to an account is kept until its owner deletes it.
How to view and delete it. Your answers are shown in the conversation as each step is saved. Account owners see their methods and the runs of their methods in the Nyron workspace and can delete a method there; deleting a method also deletes its published copies and the runs saved for them. Without an account, the data is deleted automatically on the schedule above; to have it deleted earlier, or to receive a copy, write to mail@nyron.ai with the method or playbook name and the approximate date of the conversation.
To investigate failures and provide support, Nyron also records tool request and response content, timestamps, processing duration, client identification, and error information. Recognized credentials and access capabilities are masked before diagnostic storage, and each request and response body is limited to 24,000 characters. Masking does not anonymize ordinary content: names, answers, and material excerpts may remain. Please do not include passwords or API keys in method content.
Direct access to these diagnostic records is restricted to administrative service access; the administration interface requires administrator authorization. Ordinary user accounts cannot directly read the diagnostic table. The configured cleanup period is described in Section 6.
3. How We Use Your Information
We use personal information to:
- Provide access to the Services
- Operate AI workflows and platform functionality
- Authenticate users and maintain account security
- Process transactions and subscription billing
- Deliver customer support
- Improve functionality, performance, and user experience
- Detect fraud, abuse, misuse, or security incidents
- Communicate service updates, product announcements, and account notifications
- Comply with legal obligations
- Enforce our Terms of Use and other policies
Where permitted by law, we may also use certain information for analytics, service optimization, and business operations.
4. Legal Basis (for EEA users)
If you are located in the European Economic Area or the United Kingdom, we process personal data under one or more of the following legal bases:
- Performance of a contract
- Legitimate business interests
- Legal compliance obligations
- User consent
- Protection of vital interests where applicable
5. Data Sharing and Disclosure
We do not sell your personal data.
We do not store complete payment card details on our systems. Payment providers may independently collect and process payment information in accordance with their own privacy policies and compliance obligations.
Payment providers may process billing details, payment method information, transaction data, tax information, billing address, fraud-prevention signals, and compliance-related information according to their own policies and legal obligations.
For certain online purchases, an authorized third-party provider or merchant of record may process payment, tax, billing, refund, and compliance information.
We may share limited information with:
- Service Providers – for cloud hosting, AI infrastructure, analytics, authentication, email delivery, payment processing, fraud prevention, customer support, scheduling, security monitoring, and product operations.
- Legal Authorities – if required by law or to protect rights, safety, or property.
All third parties are required to maintain appropriate data protection and confidentiality standards.
6. Data Retention
We retain information only as long as reasonably necessary for legitimate business, contractual, security, compliance, and operational purposes.
Examples may include:
- Account data while accounts remain active
- Billing and financial records as required by law
- Security logs for fraud prevention and incident monitoring
- Support communications for service continuity
Users may request deletion of eligible personal information subject to legal and operational limitations (see Section 9).
For MCP diagnostic records, the system is configured to run a daily cleanup that deletes records older than 14 days. Records may remain until the next successful cleanup. This configured period applies to the diagnostic table; it does not establish a deletion schedule for backup copies. Deleting a method does not itself delete its separate diagnostic records. For requests to access or delete personal information in these records, contact mail@nyron.ai.
Retention of methods and playbook runs created through MCP connections is described in Section 2.D.
7. Cookies and Analytics
We use cookies and similar technologies to:
- Maintain user sessions
- Support authentication
- Remember preferences
- Analyze usage and performance
- Improve platform functionality
Analytics tools may include services such as Google Analytics, Plausible, or similar providers.
Users may control cookies through browser settings, though disabling cookies may impact functionality.
A separate Cookie Policy may supplement this Privacy Policy.
8. Data Security
We implement industry-standard security measures (encryption, access control, firewalls) to protect your data.
Because Nyron AI operates internationally, personal information may be transferred to and processed in countries outside your home jurisdiction, including the United States.
Where required, we implement appropriate safeguards, including contractual protections and lawful transfer mechanisms.
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Such measures may include:
- Encryption
- Access controls
- Authentication protections
- Infrastructure monitoring
- Security controls for hosted environments
No online system can guarantee absolute security.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your data.
- Request correction or deletion of your information.
- Withdraw consent at any time.
- Object to or restrict certain processing.
To exercise these rights, please contact us at mail@nyron.ai.
10. Children’s Privacy
Our Services are not directed to individuals under 16 years of age.
We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Services after updates constitutes acknowledgment of the revised Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
NYRON AI INC
8 The Green, Ste A
Dover, DE 19901, USA
Email: mail@nyron.ai